Client Executive Comtech

Kantar Austin, Texas
kantar people team entertainment data analytical tech tools power bi health consumer eod senior
March 16, 2023
Austin, Texas
Kantar is the world s leading data, insights and consulting company, and our Worldpanel colleagues are experts in shopper behavior. Offering continuous monitoring, advanced analytics and tailored solutions for our clients, they help turn purchase behavior into a competitive advantage across a wide range of markets including tech, fashion, telecoms and fast-moving consumer goods.

Job Details

Client Executive

ComTech & Entertainment On Demand (Austin, TX)

Entertainment On Demand (EOD) is the fast-growing video and music streaming panel service from Kantar s ComTech team, part of the Worldpanel division. Covering Entertainment and Technology sectors, it is the largest syndicated panel of its kind in the world, collecting information via over 2 million interviews per year from nationally representative samples in more than 20 countries. It is being used by leading global Technology and Entertainment companies such as Apple, Samsung, Google, Amazon and HBO.

Entertainment On Demand (EOD), like telecoms, offers a simple, independent and accurate consumer behavior measurement to companies in the EOD sector, helping them to understand more about their target consumers and to work smarter with their respective partners. Following a substantial client win and rapid global market expansion plans, we are now building on our infrastructure to service and support our growing client base in this sector.

We have an exciting role opening for a dedicated Client Executive to join our team, providing support to the client team lead. Contribute to our business growth and see yourself flourish as you grow your career within a highly successful company full of opportunities. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

Kantar offices are based in Downtown Austin, opposite the world-famous Texas Capitol building with many food spots and recreational facilities close by. While this role is formally office based, there is flexibility to work from home 2 days a week.

Essential Responsibilities

  • Work on large project briefs with the account team, using your analytical expertise to identify and deliver useful insights.

  • Help our clients to deliver against their strategy and business objectives adding extra value whenever possible.

  • Ensure continuation of best-in-class servicing to client accounts with a view to maintaining excellent review scores e.g. day to day servicing, data accuracy, attention to detail, timeliness, proactivity, communication.

  • Build and maintain strong relationships with your key client contacts.

  • Learn to build, design and present data in cloud-based data visualization tools such as Power BI.

  • Delivery of presentations internally and externally, and with client workshops.

  • Support the revenue performance of the team by finding opportunities within your client portfolio and looking to exceed revenue target.

  • Hands-on involvement in writing proposals.

  • Create delivery solutions for changing client needs using analytical tools.

  • Potential for travel to clients across the US.

  • This role would benefit from a genuine passion and interest in the tech and entertainment industries, and the convergence of the two.

Development Opportunities

  • The role will help you to develop your insights and commercial skills.

  • Exposure to senior audiences at all the largest technology organizations globally

  • Working with a collaborative client where you will be expected to work very closely with their own team, often becoming an extension of them.

  • You will join client meetings with varied collaborators including senior marketing, sales, insights, finance etc. professionals so you will acquire a good understanding of how a global business is run.

  • Actively encouraged to seek out opportunities to collaborate further across the Kantar network.

  • Working within a distributed team you will have the chance to work with teams in New York, London, Sydney, and more.

  • The chance to learn from a team that is held up in Kantar and within clients as the best in client service.

  • Opportunity to learn advanced analytical skills with tools such as Power BI, SQL etc.

Essential Knowledge & Experience

  • 1-3 years experience in an insight related position either client side or agency side.

  • Solid analytical skills with the ability to create insightful and impactful client centric work.

  • Ability to transform large sets of numbers into insightful story telling.

  • Strong writing skills and ability to write clear and concise findings

  • Confidence to present data & analysis in an easy-to-understand manner to senior audiences.

  • Outstanding client servicing skills with the ability to build relationships, act assertively and challenge when necessary.

  • Strong project management, communication, and presentation skills.

  • Collaboration skills this role will require you to work with a wide range of colleagues across different cultures.

  • Strong attention to detail and thoroughness.

  • Proficient at Microsoft programmes: PowerPoint, Excel. The ability to create and locate information in these applications is important. PowerBI experience beneficial, but not necessary.

  • Evidence of a genuine passion and understanding of the Tech and Entertainment Industries.

  • Previous experience in consumer tech, telecoms, e-commerce or video streaming industry beneficial.

  • Demonstrate real curiosity and a willingness to really commit in dealings with your clients

  • An interest in learning an analytical skills with tools such as Power BI

  • Tableau, Power BI etc. experience beneficial

Kantar Benefits

We provide a comprehensive, highly competitive benefits package, including

  • Medical plans with comprehensive, affordable coverage for a range of health services

  • Health Savings Account/FSA

  • Dental, Vision and benefits to cover unique healthcare needs

  • Wellness Program

  • 401k with matching

  • Tuition Reimbursement, Commuter benefits

  • Unlimited PTO

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ( Kantar ). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

The salary range for this role in the US is
$59,900-$99,100/year. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

#FutureKantarStars #KantarMogul


United States of America

Why join Kantar?

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.

And because we know people, we like to make sure our people are looked after as well. Equality of opportunity for our people is our highest priority and we encourage our people to work in a way that supports their health and wellbeing. While we encourage our colleagues to spend part of their working week in the office, we understand no one size fits all, and we re flexible in our approach to ensure people feel included and accepted. We re committed to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, which is why we welcome applications from all background and sections of society. Even if you feel like you re not a perfect fit, we d love to receive your application and talk to you about this job or others at Kantar.

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