Remote Healthcare Customer Service Representative
SYKES
Remote
remote
healthcare
customer service
customer service representative
service representative
representative
healthcare
customer service
cx
virtual
remote
customer experience
virtual work
November 24, 2022
SYKES
Dallas, TX
- *Job description**
- *Remote Healthcare Customer Service Agent**
Founded in 1977, we are a trusted work from home company. While other companies are learning how to set up virtual work for the first time due to COVID, SYKES has more than 20 years of experience offering 100% virtual work, which benefits our customers and you In fact, 96% of our work at home agents tell us they are very satisfied with SYKES as a place to work.
**Work with us and you'll enjoy:**
- Full time positions available
- Starting pay ranges from $11-$14/hr depending upon the complexity of the program you're hired for
- 100% Paid Training
- Benefits including medical, dental, life, vision insurance, company matched 401K, and generous paid time off
- Opportunities for advancement and professional development
- Personal benefits of working from home including saving time, money, and the environment
- Computer provided (you will need to provide the monitor and headset)
Apply with us if you possess:
- An excellent written and verbal communicator who likes to solve problems and connect with people via phone
- Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism
- Proficient and experienced PC skills with Microsoft office, dual screens and toggling between multiple systems (6 months or more of computer data entry experience)
- Multitasking ability - able to input data or research information while on the phone with the caller, able to talk and type a must
- History of on-time attendance at previous job
- High School Diploma or GED (minimum)
- Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we'll provide the rest)
- *Desired qualifications, skills and experience**
- *Nice to have (but not required):**
- Customer service background
- Experience with financial services, healthcare, technology companies, or something similar
- *About SYKES**
- *About SYKESHome**
- *Location: Remote (Virtual Job)**
At this time, SYKESHome does not offer employment to individuals located in the following states: Alaska, California, Delaware, Hawaii, Illinois, Louisiana, Maine, Maryland, Massachusetts, Montana, New York, Puerto Rico, Rhode Island, Vermont, Washington and Washington DC.
**EEO statement**
EOE/Veteran/Disabled
Equal Employment Opportunity & Affirmative Action
SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification.
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