Tier 1 Tech Support In Office

Aston Carter Round Rock, TX, TX
tech tech support monitoring technical coolers service representative representative level 1 communication technical issues
December 4, 2022
Aston Carter
Round Rock, TX, TX
Will be monitoring only, will eventually work into phone support (usually takes 6 months to get to phone support) Example: Monitoring Walgreens coolers, if it goes to 45 degrees they will need to troubleshoot or put in a work order. As a Technical Service Representative - Level 1, you will provide tier 1 support in a fast-paced communication center to resolve technical issues in a variety of methods, such as alarm monitoring, emails, and chat. You will analyze, troubleshoot and reso

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