Specialist​/Senior Specialist, Business Programs

American Airlines Dallas, Texas
senior recruiting operational data business process senior operations team driving cross functional analysis management legal
March 24, 2023
American Airlines
Dallas, Texas
Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Share this JobSpecialist/Senior Specialist, Business ProgramsDate: Mar 20, 2023 Location: DFW Headquarters Building 8 (DFW-SV08) Additional Locations: None Requisition IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you'll love this jobThis job is a member of the Talent Operations Team within the People/HR Division. As a Specialist/Sr Specialist with Talent Operations, you are responsible for driving recruiting excellence by collaborating with cross-functional teams to identify improvement opportunities while creating, improving, and implementing operational business processes using data analysis and feedback as decision-drivers. Responsible for driving process improvement opportunities identified as part of continuous improvement processes (CIP), and associated change management initiatives.What you'll doAs noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.Provide, analyze, recommend, negotiate, and direct work as subject matter expert on complex, technical and business process issues to drive recruiting excellenceBuilds structure, programs and processes to improve efficiency of our talent teamWorks cross-functionally to build, streamline and deliver training for both new and tenured members of the Talent teamApply knowledge of key business metrics to proactively identify complex areas of improvement; determine whether improvement can be achieved through process changes or technology enhancement; negotiate solutionsCollaborates with various departments to establish and execute project plans, facilitating requirements gathering and ensuring team is aware of milestone datesIdentify potential new and improved business processes, develop strategic options/ approaches to recommend to leadershipLeads high visibility projects within the Talent teamEnsure business process documentation is recent and maintained in a central, and secure repository Develops, implements, documents and ensures adherence to practices and procedures in partnership with Legal, Risk, Audit and ComplianceTracks project issues, concerns, deliverables, acceptance criteriaConducts deep dives and acquires an extensive knowledge of emerging industry practices and apply when solving business problemsParticipates in industry and other professional networks to ensure awareness of industry standards, trends and best practice to strengthen organizational and technical knowledgeAll you'll need for success Minimum Qualifications - Education & Prior Job ExperienceBachelor s degree in relevant field or equivalent experience/training3 years of relevant experience (project coordination, business analysis, business process improvement)3 years of developing and executing operational recruitment strategies that include the full recruitment lifecyclePreferred Qualifications - Education & Prior Job ExperienceExperience in identifying and implementing recruiting operational best practicesExperience in developing and maintaining strategic business partnerships, both internally and externallyPrevious experience and knowledge of Agile methodologiesAll you'll need for success (continued)Skills, Licenses & CertificationsAbility to lead and influence othersAbility to drive work through othersKnowledge of process mapping fundamentalsAdvanced Microsoft Excel, Visio, Power Point Knowledge of Federal and state labor laws relating to hiringPresenting information professionally & concisely with supporting data to senior leadershipAbility to demonstrate fundamental knowledge of applicant tracking systems and talent acquisition processesDemonstration of creative, data-driven, and analytical problem-solving skills and follow-through to completionAbility to work with limited supervision and adapt to rapidly changing technology and apply it to business needsAbility to work effectively and independently in a fast-paced environment with tight and/or competing deadlinesAbility to be a big picture and out of the box thinker, strategist & long-term plannerAbility to demonstrate an outstanding attention to detail; exceptional problem solving & analytical skillsAbility to be comfortable working with cross functional teamsWhat you'll getFeel free to take advantage of all that

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