Senior Production Designer

On Site Position

Role Summary

We are looking for a truly dynamic team player to join our Imaging Team in Austin. You will participate in our client's steady international growth by producing outstanding images for our client's Training and Support Site as a Production Artist.

To succeed in this role, you will need to draw on your technical knowledge, iOS product knowledge, organizational skills, problem solving skills, interpersonal skills, common sense, and sense of humor. You will join a team that is fully committed to excellence and satisfying the demands of our client's global customer base.

Essential Duties And Responsibilities

Include, but are not limited to the following. Other duties may be assigned.

• Produce high-resolution Photoshop master images.
• Produce screenshots of non-English images.
• Produce high resolution gifs.
• Maintain image archive for future leveraging of assets.
• Manage multiple jobs in a deadline-driven environment.
  

Key Qualifications

• A minimum of 5 years hands-on work experience in a similar role
• Keen interest in the latest Apple software offerings, including iOS 16, watchOS 9, and macOS Ventura
• Deep knowledge of iPhone, iPad, Apple Watch, and Mac hardware and software
• Strong knowledge of Apple multimedia and productivity software
• Familiarity with Apple services including Apple Music, Apple Pay, Apple ID, iCloud, and iTunes
• Advanced knowledge of Adobe Photoshop
• Understanding of common customer support issues
• Ability to find solutions in ambiguous circumstances
• Self-starting personality willing to find the right answer without relying on others
• Excellent organizational skills
• Excellent communication skills in English (written and verbal)
• Tremendous attention to detail
• Willingness to be edited and corrected as needed
  

Preferred Requirements

• Ability to read/understand languages other than English
• A general understanding of localization