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Supervisor Regulatory Affairs

Southwest Airlines Dallas, Texas
regulatory regulatory airlines people team lead corporate leadership technical learning growth air travel travel
March 28, 2023
Southwest Airlines
Dallas, Texas
Department: Technical Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what s important in their lives through friendly, reliable, and low-cost air travel. The Supervisor Regulatory Affairs invests in the future of Southwest s People by leading the Regulatory Affairs Team which oversees the noncompliance investigation process when we receive investigation letters from the Federal Aviation Administration (FAA) . As a Leader, this role will support their Team with performing investigations, assisting with authoring formal reports, and recommending corrective actions. This role also represents Southwest with the FAA and will provide efficient and ef fective solutions and responses in a timely manner. The Supervisor Regulatory Affairs is detail-oriented and eager to lead and coach the Regulatory Affairs Team and ensure compliant operation for all of Southwest s People

Additional details:

The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

U.S. citizenship or current authorization to work in the U.S. is required , and no current or future work authorization sponsorship available.

For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Model the Southwest Way

Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees

Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment

Invest in Leadership and self-growth through participating in continuous learning and development


Represent Southwest Airlines to both internal and/or external organizations

Review maintenance documents for compliance, accuracy, and completeness

Assist in the development and implementation of processes and procedures ensure Southwest Airlines maintenance requirements and Federal Regulations are safely and efficiently met

Lead and direct the interface of the Regulatory Affairs Team with the FAA regarding responses to Letters of Investigation and the reporting of suspect non-compliance utilizing the Voluntary Disclosure Reporting Program

Manage and ensure all Letter of Investigation and Self-Disclosure responses are completed within scheduled response dates

Manage and ensure internal and external investigations that support the responses to Letters of Investigations and Self-Disclosures are completed in a timely manner

Notify FAA when extensions are required, providing detailed explanation for extension nee

Maintain the Regulatory Affairs database and ensure metrics related to the performance goals are readily available

Represent Regulatory Affairs by preparing oral and written presentations upon request to Leadership to support various functions (e.g. CASS)

May perform other job duties as directed by Employee s Leaders

Knowledge, Skills and Abilities

Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of various goods and services

Knowledge of working systems of an aircraft

Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

Skilled in strong written and verbal communications

Skilled in Microsoft Office Suite, specifically Excel, Access, and Word

Skilled in motivating, developing, and directing People as they work, identifying the best People for the job

Ability to understand and interpret the Code of Federal Regulations and technical documents

Ability to work well under tight time constraints in a stressful environment to accomplish assignments and projects

Ability to determine Root Cause and Corrective actions utilizing applicable methods,5 Whys , Bow Tie, or Fishbone methods


Required: High School Diploma or GED


Fully functioning, broad knowledge in:

Airline management in Regulatory Affairs or Auditing in a regulatory environment


Airframe Power plant or equivalent

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Must maintain the confidentiality of proprietary information in daily tasks

Must be able to work under tight time constraints

Air travel with frequent overnight stays required

Benefits you ll love:

Fly for free, as a privilege, on any open seat on all Southwest flights your eligible dependents too.

Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.*

Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.* *

Explore more Benefits you ll love: swa.is/benefits

  • 401(k) match contributions are subject to the plan s vesting schedule and applicable IRS limits

** ProfitSharing contributions are subject to plan s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.

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