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Facilities Services Supervisor

Apple Austin, Texas
apple vendors maintenance team personnel management communication accommodation drug free workplace corporate business administration administration adapt
March 15, 2023
Austin, Texas

Facilities Services Supervisor

Austin,Texas,United States

Corporate Functions

+ 5+ years’ experience as a team supervisor.

+ Experience overseeing vendors including the business/administration.

+ Remain flexible and prepared to adapt to work schedule adjustments and changing priorities.

+ Possess strong critical-thinking skills and are a proactive problem solver.

+ Deliver high-quality results, with minimal direction, in an environment where expectations are high, and timelines are challenging.

+ Deliver phenomenal customer service and responsiveness to emails, texts, and phone calls.

+ Ability to confidently and directly employ technology into daily duties.

+ Strong computer proficiency, including familiarity with software for calendar/scheduling, spreadsheets and word processing.

+ Ability to work in dynamic environment, while maintaining composure and integrity

+ Ability to multi-task and coordinate with, or to direct others, including couriers and outside vendors.

+ Experience with some level of personnel management as this role will interact with team members where there is a higher level of tactical approval.

+ Familiarity with innovating processes and coordinating with personnel who carry them out.

+ Solid written and verbal communication skills, including timely and clear reporting, as well as an ability to maintain standard operating procedures.

+ Fluent in Spanish (preferred).


Work directly with Facilities Operation Manager to achieve department goals, while building and fostering a culture of teamwork. Maintain discretion around business and special projects for our end users, schedule and manage Janitorial and Maintenance, including specialized areas like Wellness, Fitness and Food Services. Partnering with business unit stakeholders to provide best-in-class maintenance, while exceeding regulatory requirements. Analyze roadmap requirements to assign resources, communicate status, and raise concerns. Manage access requirements including Security requests and vendor badges for on-site staff and their partners, work with each business unit and lab owners to ensure their cleaning requirements are met, manage corrective and preventative maintenance CMMS program (Tririga), including review/validation of vendor invoices. Partner with Facilities Building Managers for coordination of services and space requirements. Maintain professional communication with customers, vendors and co-workers. Maintain excellent relationship with internal customers, senior management and vendors. Develop benchmarking standards, and key metrics and update periodically.

**Education & Experience**

BS/BA preferred. Some college or equivalent work experience required.

**Additional Requirements**

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

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